Customer Services

The customer permits the seller to collect, use and retain any information concerning the customer, for the purpose of assessing the customers credit worthiness, to enforce any rights under this contract, or the marketing of any goods and services provided by the seller to any other party.

The customer permits the seller to disclose information obtained to any person for the purpose set out in previous clause.

The customer shall be deemed to have accepted the goods unless the customer notifies the seller within 7 days of delivery of the goods to the customer.

If the goods are not accepted according to the previous clause of this contract the customer shall pay for the delivery of the returned goods to the supplier.

The supplier will not accept product returned for credit that is in anyway damaged, or not of merchantable quality, or product that has been specially manufactured or procured for the customer.

At the supplier's discretion defective goods will be replaced or refunded by the supplier if the customer has notified the supplier within 7 days of delivery.

The goods remain at the sellers risk until the delivery to the customer, but when title passes to the customer the goods are at the customers risk no matter if delivery has been made or not.

Delivery of goods shall be deemed complete when the seller gives possession of the goods for delivery to the customer, or possession of the goods is given to a general carrier, for delivery to the customer.

Where the seller delivers goods to the customer by instalments and the seller fails to deliver one or more instalments, the customer shall not have the right to recant the contract.

The seller shall not be liable to the customer for damage or loss due to failure by the seller to deliver the goods promptly or at all.

Once goods are ordered and invoiced payment shall be made for goods according to the terms and conditions stated herein whether or not the goods have been delivered and this contract can not be cancelled except where allowed at law.

Payment for goods shall e made in full on or before the 20th day of the month following date of invoice, or on the receipt of delivery of goods, whichever is the earlier.

Interest at the rate of 2.5% per month above the current overdraft rate, which we have with our principal registered bank or part thereof may be charged on any amount owing after the due date.

Any disbursements, expenses and legal costs incurred by the seller for default in payment shall be paid by the customer, including any debt collection agency fees, court costs or solicitor's fees.

An administration fee of the greater amount of $25.00 or 10% of the amount overdue will be payable 30 days after due date and the seller reserves the right to terminate future supply.

Payment will be accepted by cash, cheque, electronic banking, credit card or by any other method as agreed in writing by the seller.
 

Freight Charges

We offer FREE freight on all orders within NZ over $50.00 otherwise rates are as follows: 

Auckland $5.50  overnight

North Island $8.50 overnight

Rural North Island $8.50 2-3 day delivery

South Island $8.50 2 day delivery

Rural South Island $8.50 2-4 day delivery